Limited Warranty Policy

Last updated: 20 Sept 2023
Effective date: 5 July 2010


Thank you for choosing Aquacat. We are committed to providing you with high-quality products and excellent customer service. This Limited One-Year Carry-In Warranty Policy (“Warranty Policy”) outlines the terms and conditions under which Aquacat (“we,” “us,” or “our”) offers a warranty for our products.

Warranty Period

This Warranty Policy is valid for one year from the date of purchase (“Warranty Period”). The Warranty Period commences on the date the product is delivered to the original purchaser.

What is Covered

This Warranty Policy covers defects in materials and workmanship under normal use during the Warranty Period.

What is Not Covered

This Warranty Policy does not cover:

  • Normal wear and tear
  • Damage due to misuse, abuse, or neglect
  • Damage caused by unauthorized modifications or repairs
  • Damage caused by natural disasters or acts of God
  • Products that have not been maintained according to the user manual
Carry-In Warranty

This is a “Carry-In Warranty,” meaning that shipping the product back to us for repair or replacement is at the customer’s expense.

Remote Assistance
To minimize shipping costs, we will do our best to provide assistance over the phone or via email to resolve any issues you may encounter.
Repair Centers in the USA

Where possible, we will recommend a repair center in the United States to repair the boat if we deem it viable and if the repair center has the necessary skills and abilities to carry out the repair.

How to Claim Warranty
  1. Contact our customer service team via email or phone.
  2. Provide proof of purchase and describe the issue in detail.
  3. Follow the instructions provided by our customer service team for shipping or repair.
Limitation of Liability

Aquacat shall not be liable for any incidental or consequential damages arising out of the use or inability to use the product.

Governing Law

This Warranty Policy is governed by the laws of South Africa.

Contact Information

For any questions or claims related to this Warranty Policy, please contact us at:

  • Email:
  • Phone: +27(0)82 255 3746